Reservations and Customer Service Centre

Reservations and Customer Service Centre

Toll Free in Canada 1-877-ENERJET (1-877-363-7538)

INTERNATIONAL TOLL FREE AND LOCAL TELEPHONE NUMBERS:

Local Calgary: 1 (403) 648-2848
Toll free in Mexico: 001 800 514 0096
Toll free in Canada and The United States: 1 (866) 997-0643

We can assist you with:

  • Reservations - To expedite your reservation, please have the following ready:
    1. Enerjet (EG) flight number(s)
    2. Scheduled Enerjet (EG) flight departure date(s)
    3. First, middle and last name of travellers, as it appears on their government issued identification
    4. Special needs seat assignment request
    5. Primary phone number
    6. Destination phone number (if different from the primary phone number)
    7. Email address
    8. MasterCard or Visa credit card (with expiry date and security code)
    9. Billing address associated with the payment credit card
  • Customer service:
    • Flight re-confirmation between six days and 24 hours of departure
    • Special needs requests between six days and 24 hours of departure
    • Lost luggage (please complete a claim form at the airport before phoning)

We are standing by to serve you (Calgary / Mountain Time):

Monday through Friday, 9:00 AM to 5:00 PM (excluding holidays)



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Enerjet Corporate Office

Please note that employment opportunities are listed in our Career Centre. For aircraft charter inquiries and quotes, please visit our 737 Charter Services page.

Street and mailing address

enerjet
119-1440 Aviation Park NE
Calgary, Alberta T2E 7E2
Canada

Reception: 1 (403) 648-2800
Fax: 1 (403) 648-2840



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