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Traveller Pre-Flight Checklist

From the time you book your flight with Enerjet, review this pre-flight checklist to help ensure an enjoyable travel experience.

PLANNING

Review Itinerary

Ensure you note the flight's departure and arrival time, flight number and where to check in. Keep your itinerary with you for all Enerjet travel segments.

Tip: On your itinerary, ensure we have your destination or cell phone number recorded in case we need to contact you regarding updates pertaining to your return flight.

Identification (ID)

It is imperative that you have proper identification (ID) for your Enerjet flight. Without the required identification, you will not be permitted to travel. Review Enerjet's identification requirements.

Travel Insurance

Before you travel on an Enerjet domestic or international flight, you may want to consider purchasing travel insurance. Consult with a travel agency or travel insurance provider for assistance. Presently Enerjet does not sell travel insurance.

Book Destination Accommodations and Ground Transportation

Consult with a travel agency to book accommodations and ground transportation in your destination(s). Keep your booking confirmations with you when you travel.

Special Needs

If you have special needs when flying aboard Enerjet, please review our special needs traveller information section, then contact us if you need further assistance.

Children and Infants

If you are travelling with children or infants, please review our sections on luggage information and special needs in our traveller information section.

Review Traveller Information

Ensure you have read our Traveller Information section. Here you will find information on all of our flight related services.

INTERNATIONAL TRAVEL (ADDITIONAL ITEMS)

Passports, Visas and General Identification

Ensure that you have appropriate travel documentation for the country you are travelling to. Review our Identification Requirements section.

Customs and Immigration

Know the customs and immigration policies of the destination(s) you are visiting, plus those of Canada for your return flight. Review our Identification Requirements section.

Special Dietary Meals

If you have special dietary meal needs, please place a request by contacting us no later than 24 hours before your flight's scheduled departure.

Health / Vaccinations

Consult with Foreign Affairs and International Trade Canada for health related information for the destination(s) you are visiting. Vaccinations are sometimes recommended.

Register with Foreign Affairs and International Trade Canada

It is encouraged, but not required, to inform Foreign Affairs and International Trade Canada of your itinerary when travelling outside of Canada. This will allow the Canadian government to better assist you while abroad should unforeseen circumstances arise. You should also have the contact information of the closest Canadian Embassy or Consulate to your destination(s). Please visit: http://www.voyage.gc.ca

PACKING

Know What Not to Pack

Before starting to pack, review the Canadian Air Transportation Security Authority's (CATSA) Pack Smart Overview for items not suitable for air travel and how to pack certain items, including liquids, gels, aerosols and food.

Pack Identification (ID), Valuables, Medication and Travel Documents

Keep identification (ID), valuables, medication and travel documents on your person or in your carry-on luggage. For airport security screening, ensure you have a prescription or labeled prescription bottles for medication.

Prepare Gifts

If you are travelling with gifts, leave them unwrapped for airport security screening, plus customs and immigration if you are travelling outside of Canada.

Pack Carry-On Luggage

Review our carry-on luggage information.

Tip: Review our In-Flight Entertainment section to help decide upon any entertainment devices, games, books or magazines you may want to pack in your carry-on luggage.

Pack Checked Luggage

Review our luggage information.

Labeling Your Luggage

Label all pieces of luggage, including carry on items and electronic devices you may use or have out onboard. Ensure the label's information includes your first and last name, plus contact information in the destination you are travelling to and your permanent residence.

If you are travelling as part of a tour that includes luggage transfer service from the airport to your hotel room at your destination, see your tour operator representative at the airport near our check-in counters for any special luggage labeling instructions.

Take a Pen

Keep a pen with you for convenience. You may need to fill out forms and labels throughout your travel.

LEAVING FOR THE AIRPORT

Check For Travel Advisories

Check our website for any travel advisories.

Check Your Flight Status

Contact your tour operator, travel co-ordinator or travel agent to confirm your flight's status.

Getting to the Airport

Know which airport and terminal you are going to. Refer to your itinerary and our Airport Information section.