Travel Preparation And Airport Information

To help ensure you have a safe and enjoyable experience, before travelling with Enerjet and arriving at the airport, please ensure that you have thoroughly reviewed this section.

IDENTIFICATION REQUIREMENTS

Domestic Travellers:

Government-issued photo identification (ID), such as a driver's license is required. Keep your ID with your boarding pass handy and accessible. You will be required to show it:

  1. At the check-in counter,
  2. At the security screening check point,
  3. At the aircraft boarding gate, and
  4. When entering the aircraft.

International Travellers:

A valid government-issued passport is required. Keep your Passport with your boarding pass handy and accessible. You will be required to show it:

  1. At the check-in counter,
  2. At the security screening check point,
  3. At the aircraft boarding gate,
  4. When entering the aircraft, and
  5. At Customs and Immigration on arrival at your destination.

Note: If you are travelling to a U.S. destination from Canada, some airports in Canada have U.S. pre-Customs and Immigration clearance, where you will be processed by U.S. Customs and Immigration between checking in for your flight and boarding the aircraft.

For information about Canadian passports contact Passport Canada at 1-800-567-6868.

You are responsible for determining the entry requirements for the country you are travelling to. Enerjet cannot accept liability for your failure to be admitted into a destination country, including failure to bring required documentation.

A valid passport is a passport that is valid one (1) week after you return. Be aware that many countries have additional passport or visa requirements. Have your documentation ready well in advance of your trip. For more information, contact Foreign Affairs and International Trade Canada or the consulate/embassy of the country you will be visiting. Most foreign embassies are based in Ottawa, Ontario while consulates are generally found in major Canadian cities.

If you are travelling with children, contact the foreign embassy or consulate in Canada of all the countries you will be visiting to inquire about entry requirements. Immigration authorities in most countries are becoming increasingly vigilant when children are crossing international borders. Whether travelling alone or accompanied by an adult, each child travelling abroad must have a valid passport and may require supporting documentation.

For information regarding re-entry into Canada, consult with these agencies:

Canada Customs and Revenue Agency
www.ccra-adrc.gc.ca
1-800-461-9999

Citizenship and Immigration Canada
www.cic.gc.ca
1-888-242-2100

Canadian Food Inspection Agency
www.inspection.gc.ca
1-800-442-2342

Canada Border Services Agency
www.cbsa.gc.ca