Enerjet Traveller Feedback - 2009
September 2009
"We would like to thank you very much for the unforgettable experience with your crew when we travelled from Vancouver to Puerto Vallarta. As long as we have been flying, we have never met flight attendants make every possible effort to make passengers happy. Their efforts have exceeded every possible level of professionalism, kindness and their faces with natural smiles all the time. Congratulations to the staff and to Enerjet. " - W.G. and G.G , Vancouver, B.C.
July 2009
"I recently took a flight from Vancouver to Punta Cana and back with Enerjet. The service was excellent from check in through the flight - I hope you'll add more destinations" - R.B.
July 2009
"Over the past couple of days I have been in contact with Andy one of your customer service reps regarding seat assignments on a charter to Cancun. I would like to compliment him on his customer service and willingness to accommodate. He has been a pleasure to deal with and has been more than willing to provide what I consider to be excellent customer service. In today's day and age all too many customer service reps simply try to placate the customer by providing them with the minimum of service. Andy has gone far beyond that in ensuring our needs have been met and deserves kudos and recognition for his efforts. It is employees like this who represent the Enerjet family in the most positive of ways and with the utmost of professionalism. Andy is a benefit to your company and I wish to sincerely offer my compliments to him as a superlative customer service representative" - K.P. Calgary, Alberta
July 2009
"Your flight crew has been outstanding both today and last week. My wife and I have enjoyed and appreciated both the professionalism shown, as well as the friendly & courteous service. Thank you so much. Let us know when you fly YVR to YYZ and we will be there!" T.C. and R.C. Surrey, B.C.
July 19, 2009
Having never flown Enerjet before let alone hearing much about the airline, I didn't know quite what to expect for our trip to Puerto Vallarta. I must say that our flight experience both ways was fantastic. The flight crew went above and beyond to ensure that our family of 14 ranging in age from 2 - 70, was well looked after. When booking our vacation, we were not informed by our agent that a vegetarian meal was available to us. However, the crew took our request and ensured that on our return flight we had out veggie sandwiches - true ownership by your front-line staff. Kudos to Tim Morgan and his team for providing a first class experience!" - M.J.
July 19, 2009
I love your new planes, had and excellent trip from Vancouver to Puerto Vallarta and back - great service and well groomed flight attendants, really hope that come fall there will be trips to Mexico from Abbotsford (where my husband and I live) as we will definitely fly Enerjet again, also "famous last words" with Tim Morgan in the Supreme Living Magazine was a great write up. Thank you. T.L.
